Terms & conditions

1. COMPANY IDENTIFICATION DATA

In accordance with Article 10 of Law 34/2002, of 11 July, of information society services and electronic commerce, the user is informed that the owner of this website is REGEN GOLF AND HEALTH S.L., NIF B56154669, Telephone ( +34) 603 56 28 50, e-mail: INFO@REGENGHGROUP.COM. The website https://www.regenghgroup.com is hosted by:

Name: Keliweb
Company name: Keliweb s.r.l. 
Via Bartolomeo Diaz, 35 87036 Rende (CS)
P.IVA 03281320782 / REA CS 224153

Email: keliweb@kelipec.it

2. SUBJECT

The purpose of this Agreement is to regulate the Terms and Conditions applicable to the booking service through the website www.regenghgroup.com (also referred to as the “Platform”), which belongs to REGEN GOLF AND HEALTH S.L., a company dedicated to the fitness and activities in Tenerife.

3. AUTHORIZED USE OF THE SITE AND CONTENT

The user can access this website and the contents and services it hosts only if he is of age and has sufficient legal capacity: if he is a minor he must have the consent of his legal representative or in his absence, he must immediately leave this site. The user is authorized to access the contents of the website whenever he undertakes strictly to a correct use in accordance with these terms, in particular the intellectual and industrial property rights granted by law which are taken in detail in the corresponding section of this articulated and for which it is expressly forbidden to use them in a fraudulent form, for illicit or commercial purposes, without the express written authorization of the owner. REGEN GOLF AND HEALTH S.L. reserves the right to prevent access to its website and its contents, at any time and without notice, to users who violate these conditions. REGEN GOLF AND HEALTH S.L.reserves the right to delete or suspend the information on www.regenghgroup.com in whole or in part, to modify the structure and content of this website without notice and to limit or deny access to such information. . REGEN GOLF AND HEALTH S.L. reserves the right to modify, in accordance with the laws in force, these terms and conditions, the privacy policy and the cookie policy unilaterally and without notice, with the sole obligation to inform the user of the changes made through our website  https://www.regenghgroup.com

4. INTELLECTUAL PROPERTY, RULES AND PROHIBITIONS

REGEN GOLF AND HEALTH S.L. reserves all intellectual and industrial property rights derived from this website, asking for the express written authorization of REGEN GOLF AND HEALTH S.L. for any exercise and use of the same. This reservation of rights concerns both the content that can be included and distributed through this website in any format, and the code, design and navigation structure of the website. Unless otherwise stated, REGEN GOLF AND HEALTH S.L. and / or its licensors own the intellectual property rights for all material on REGEN GOLF AND HEALTH S.L.. All intellectual property rights are reserved. You may view and / or print pages from https://www.regenghgroup.com for your personal use subject to the restrictions set forth in these terms and conditions. He must not:

republish material from https://www.regenghgroup.com;

sell, rent or sub-license material from https://www.regenghgroup.com;

reproduce, duplicate or copy material from https://www.regenghgroup.com;

redistribute the content of https://www.regenghgroup.com (unless the content was specifically created for redistribution);

disseminate content that is criminal, violent, pornographic, racist, xenophobic, offensive, defending terrorism or, in general, contrary to law or public order;

introduce computer viruses into the network or perform actions that may alter, ruin, interrupt or generate errors or damage to electronic documents, data or physical and logical systems of REGEN GOLF AND HEALTH S.L. or third parties, as well as hinder the access of other users to the website and its services;

groped to access restricted areas of REGEN GOLF AND HEALTH S.L. or third-party computer systems and, where appropriate, extract information;

impersonate the identity of another user, public administrations or a third party;

collect data for advertising purposes and send advertising of any kind and communications for sale or other commercial purposes without prior request or consent.

5. IFRAMES

Without prior approval and express written authorization, it is not possible to create iframes around our web pages or use other techniques that in any way alter the visual presentation or appearance of our website.

6. METHOD OF PAYMENT AND CANCELLATION POLICY

All prices published on our website include IGIC (Impuesto General Indirecto Canario). Products must be paid for using a Debit / Credit Card or PayPal account. Our system is totally confidential and secure and the data provided by users cannot be viewed by third parties. REGEN GOLF AND HEALTH S.L. does not save data in relation to payments made by its users. The information provided will be sent directly to the bank’s payment gateway. If you need to cancel a booked excursion or request a refund, you must do so by sending an e-mail to INFO@REGENGHGROUP.COM or by calling +34 603 56 28 50with the reservation number, name and date of the excursion. Cancellations and refunds will be governed according to the following cancellation policy. If you cancel your booking:

Up to 24 hours before starting the booked session (Tenerife time), you will be refunded 100% of the amount paid.

These conditions will also apply to cases of renunciation or non-submission. The corresponding refund will be made within a maximum of 5 working days from the cancellation of the session with the same payment method with which you made the booking and you will be notified by e-mail, WhatsApp message or direct phone call. Once the order has been placed, refunds made by Debit / Credit Card may take from 5 to 7 working days to appear on the bank account and 30 days in the case of some foreign cards.

7. BOOKING AND CONFIRMATION 

To book the session offered by REGEN GOLF AND HEALTH S.L., it is necessary to follow the procedure established on the platform. In particular, it is necessary to select the session of interest, the time, etc. and fill out the online booking form with the personal data requested. It is important to review the information provided and correct any errors before confirming your booking, as once you click on the confirmation button you will not be able to change your details.

Before proceeding with the booking and payment  (only and exclusively for reservations made 48h before the start date) on the REGEN GOLF AND HEALTH S.L. website, it is essential that you contact by direct telephone call or by WhatsApp message +34 603 56 28 50, in order to check the actual availability of the session  in question. This indication is communicated on the website on the page of each individual product. If the user pays for an session without having checked its availability as indicated, REGEN GOLF AND HEALTH S.L. reserves the right to cancel the reservation if it is impossible to organize the selected activity on the selected date and time. If this were the case, the REGEN GOLF AND HEALTH S.L. staff will in any case contact the user to propose an alternative date and time; 

8. VALIDITY

In the event that any provision or part thereof of this notice is declared void, such circumstance will not affect the validity of the rest.

9. INSURANCE

All the companies with which REGEN GOLF AND HEALTH S.L. works are covered by a Civil Liability insurance policy.